Shipping policy

Shipping Policy

Thank you for shopping with Artnanas. We are proud to offer fast and reliable shipping from our U.S. warehouse.

Warehouse Location  
All orders for U.S. customers are shipped directly from our warehouse located in California, United States.

Processing Time  
Orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation.  
Once your order has been processed, you will receive a shipping confirmation email.

Shipping Time & Delivery  
Estimated delivery times for U.S. orders:

• United States: 3–7 business days  

Delivery times may vary slightly depending on location, weather conditions, or carrier delays.

Shipping Costs  
Shipping costs are calculated at checkout and will be displayed before you complete your purchase.  
Occasionally, we offer free shipping promotions, which will be clearly stated on our website.

Order Tracking  
Once your order ships, you will receive a tracking number via email.  
Please allow up to 24 hours for tracking information to become available.

Customs, Duties & Taxes  
Since orders are shipped from within the United States, no customs duties or import taxes apply to U.S. customers.

Incorrect Address  
Please ensure that your shipping address is accurate when placing your order.  
Artnanas is not responsible for delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages  
If your package is delayed or appears lost, please contact us at support@artnanas.com.  
Our support team will assist you as quickly as possible.

Contact Us  
If you have any questions regarding shipping, please contact us at:  
Email: support@artnanas.com